Direct Inquiries

Authoritative support and licensing consultation

Guaranteed response within one business day for active license holders, catalog administrators, and institutional partners.

1 business day

response commitment

CISAC & MLC

export standards

Mon–Fri

registry support

Secure Transmission

Submit an inquiry

Route your catalog migration questions, multi-seat licensing requests, or format specifications directly to our engineering team.

Operational Support

Three channels of assistance

Dedicated documentation and engineering resources for professional rights administrators.

Migration
Specification
Assistance

Batch licensing

Registry standards

Technical guidance

Multi-seat onboarding, institutional access tiers, and customized metadata mapping consultations.

Technical documentation covering DDEX XML and CSV society ingest protocols for flawless exports.

Direct advisory support for split-sheet reconciliation, ISRC tag integrity, and royalty collection workflows.